General Terms and Conditions – Skipily

General Terms and Conditions (GTC)

Version: 2026-05 · As of: May 2026 · Skipily for boat owners (end customers)

Note: This is a courtesy English translation of a draft. The German version at skipily.app/agb is legally binding. Before productive use, it should be finally reviewed by a lawyer specialising in e-commerce / marketplace / consumer protection law.

  These GTC govern the usage relationship between Skipily
  (platform operator) and you as an end customer when using the
  Skipily app and the brokered purchases of products and services via the
  platform.

§ 1 Scope, contracting parties

1.1 The provider of the Skipily platform is SKIPILY GmbH, Elkenroth (hereinafter „Skipily“). Reachable at contact@skipily.app.

1.2 These GTC apply to the use of the Skipily app (iOS, Android), the associated websites, and to all purchases from service providers brokered via the platform.

1.3 Skipily acts as an intermediary between end customers and service providers (boatyards, repair shops, sailmakers, dealers, etc.). Skipily is not the seller or supplier of the goods and services offered via the platform — see § 2 for details.

§ 2 Skipily’s role as intermediary

2.1 When you order a product or book a service via Skipily, the purchase or service contract is concluded exclusively between you and the respective service provider. The provider is the contracting party for the delivery of goods, the provision of the service and the warranty.

2.2 Within this intermediary role, Skipily performs the following tasks:

Provision of the platform and search for service providers
Processing of payment via Stripe (payment service provider)
Mediation in disputes, where reasonable
Display of reviews and trust signals

2.3 Skipily is not liable for the performance of the contracts you conclude with service providers. In particular, Skipily is not liable for:

the quality of goods or services
delivery or the delivery date
warranty claims or guarantees
the accuracy of product descriptions (the provider’s responsibility)

§ 3 Registration and user account

3.1 Full use of the platform requires free registration. You warrant that the information provided during registration is truthful and complete.

3.2 You are obliged to keep your login details confidential and protect them from misuse.

3.3 Use is open exclusively to persons aged 16 and over.

§ 4 Conclusion of the purchase contract with service providers

4.1 The presentation of products and services in the app does not constitute a binding offer by the provider, but an invitation to submit an offer.

4.2 By clicking „Pay now“ you submit a binding offer to purchase the selected products/services from the respective provider.

4.3 Acceptance takes place through the provider’s confirmation email or the delivery of the goods or provision of the service. The automatic acknowledgement of receipt by Skipily/Stripe does not yet constitute acceptance.

§ 5 Prices and payment

5.1 All prices in the app include statutory VAT and are stated in euros unless otherwise noted.

5.2 Payment is made via Stripe Payments Europe Ltd., Ireland (credit card, SEPA direct debit, Apple Pay, Google Pay, subject to availability).

5.3 Skipily collects the total amount from your payment method and forwards it to the provider after deducting a platform commission. This split is an internal settlement — vis-à-vis the provider you remain the contracting party for the full amount.

5.4 Shipping costs are shown separately where applicable and borne by the customer, unless the provider grants free delivery.

§ 6 Right of withdrawal (for consumers)

Right of withdrawal
You have the right to withdraw from the purchase contract concluded via the Skipily platform within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods. For services, the period begins upon conclusion of the contract.

To exercise your right of withdrawal, you must inform the respective service provider (not Skipily!) of your decision by means of a clear statement (e.g. a letter sent by post or an email). You can find the provider’s contact details in the order confirmation and in the app under „Orders“ → „Contact provider“.

To meet the withdrawal deadline, it is sufficient that you send your notice of exercising the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal
If you withdraw from the contract, the provider must repay all payments received from you, including delivery costs, without undue delay and at the latest within fourteen days of the day on which the notice of withdrawal was received by the provider. Skipily supports this reversal within its technical means — however, the legal obligation to refund lies with the provider.

Exclusion / early expiry of the right of withdrawal
The right of withdrawal does not exist, among other things, for:

goods made to customer specifications (e.g. custom-made sails)
perishable goods
sealed hygiene items once unsealed
services fully provided before the end of the withdrawal period, where you expressly agreed to this

§ 7 Liability for defects / warranty

The warranty is governed by statutory provisions (§§ 434 et seq. of the German Civil Code, BGB). The party against whom claims are made is exclusively the service provider as seller/supplier. Skipily is not obliged to provide a warranty. Defect notices must be addressed directly to the provider.

§ 8 Reviews

After a completed purchase, you can rate the respective provider. Reviews must reflect your own actual experiences and must not be insulting, untrue or unlawful. Skipily checks reviews for obvious illegality.

§ 9 Skipily Plus (digital subscription, separate contract)

9.1 Skipily Plus is a subscription relationship concluded between you and Skipily (not a provider), with unlimited AI chat, damage photo analysis and equipment recommendations.

9.2 Billing and management take place via the Apple App Store (iOS) or Google Play (Android).

9.3 Cancellation is done via your Apple ID or Google Play account settings.

9.4 Optional: 7-day trial. If not cancelled before it ends, the subscription automatically converts into a paid period.

§ 10 Skipily’s liability

10.1 Skipily is not liable for the performance of the contracts concluded between provider and end customer. In particular, Skipily is not liable for defects in the providers‘ goods or services.

10.2 Skipily is not liable for the constant availability of the platform.

10.3 Otherwise, Skipily is liable without limitation for intent and gross negligence as well as under the German Product Liability Act. In the case of slight negligence, Skipily is liable only for the breach of material contractual obligations and only up to the amount of the typical foreseeable damage.

10.4 The limitation of liability does not apply to damages arising from injury to life, body or health.

§ 11 Data protection

The processing of personal data is governed by our privacy policy. It forms part of these GTC.

§ 12 Changes to these GTC

Skipily may amend these GTC with a notice period of 6 weeks. If you do not object to the change within 6 weeks, it is deemed accepted. We will separately point out the right to object and the consequences in the announcement.

§ 13 Final provisions

13.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers resident in another EU state, mandatory consumer protection provisions of the state of residence remain unaffected.

13.2 EU Commission consumer platform for online dispute resolution: ec.europa.eu/consumers/odr. Skipily is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

AGB (EN)