General Terms and Conditions

Version 2026-05 · As of May 2026 · Skipily for boat owners (end customers)

Note: This is a draft that should be reviewed by a lawyer specialising in e-commerce, marketplace and consumer protection law before going live. This translation is provided for convenience; only the German version is legally binding.

These terms govern the user relationship between Skipily (platform operator) and you as an end customer when using the Skipily app and for purchases of products and services arranged through the platform.

§ 1 Scope, contracting parties

1.1 The Skipily platform is operated by SKIPILY GmbH, Hegeweg 7, 57580 Gebhardshain, Germany, registered in the commercial register of the Montabaur Local Court under HRB 31404, represented by its managing director Ekkehart Michael Padberg (hereinafter “Skipily”). Contact: contact@skipily.app.

1.2 These terms apply to the use of the Skipily app (iOS, Android), the associated websites and all purchases from service providers arranged through the platform.

1.3 Skipily acts as an intermediary between end customers and service providers (yards, workshops, sailmakers, dealers, etc.). Skipily is not the seller or provider of the goods and services offered on the platform, see § 2 for details.

§ 2 Skipily's role as intermediary

2.1 When you order a product or book a service via Skipily, the purchase or service contract is concluded exclusively between you and the respective service provider . The provider is your contracting party for delivery of the goods, performance of the service and the warranty.

2.2 As intermediary, Skipily performs the following tasks:

Providing the platform and the search for service providers
Processing payment via Stripe (payment service provider)
Mediation in disputes, where reasonable
Displaying reviews and trust signals

2.3 Skipily is not liable for the performance of contracts you conclude with service providers. In particular, Skipily is not liable for:

the quality of the goods or services
delivery or the delivery date
claims for defects or warranty
accuracy of product descriptions (the provider's responsibility)

§ 3 Registration and user account

3.1 Full use of the platform requires free registration. You confirm that the information you provide when registering is true and complete.

3.2 You must keep your login details confidential and protect them against misuse.

3.3 Use is restricted to persons aged 16 and over.

§ 4 Conclusion of the purchase contract with service providers

4.1 The presentation of products and services in the app is not a binding offer by the provider but an invitation to submit an offer.

4.2 By clicking “Pay now” you submit a binding offer to purchase the selected products/services from the respective provider.

4.3 Acceptance takes place by the provider's confirmation e-mail or by delivery of the goods or performance of the service. The automatic acknowledgement of receipt from Skipily/Stripe does not constitute acceptance.

§ 5 Prices and payment

5.1 All prices in the app include statutory VAT and are stated in euros unless otherwise indicated.

5.2 Payment is processed by Stripe Payments Europe Ltd., Ireland (credit card, SEPA direct debit, Apple Pay, Google Pay depending on availability).

5.3 Skipily collects the total amount from your payment method and forwards it to the provider after deducting a platform commission. This split is an internal settlement, towards the provider you remain the contracting party for the full amount.

5.4 Shipping costs are shown separately where applicable and are borne by the customer unless the provider offers free delivery.

§ 6 Right of withdrawal (for consumers)

Right of withdrawal

You have the right to withdraw from the purchase contract concluded via the Skipily platform within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods. For services, the period begins when the contract is concluded.

To exercise your right of withdrawal, you must inform the respective service provider (not Skipily!) of your decision by means of a clear statement (e.g. a letter sent by post or an e-mail). You will find the provider's contact details in the order confirmation and in the app under “Orders” → “Contact provider”.

To meet the withdrawal deadline, it is sufficient to send your notice of exercising the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from the contract, the provider must refund all payments received from you, including delivery costs, without undue delay and at the latest within fourteen days from the day on which the provider received the notice of withdrawal. Skipily supports this reversal within its technical means, the legal obligation to refund, however, lies with the provider.

Exclusion / early expiry of the right of withdrawal

The right of withdrawal does not apply, among other things, to:

goods made to customer specifications (e.g. made-to-measure sails)
perishable goods
sealed hygiene items once unsealed
services fully performed before the end of the withdrawal period with your express consent

Model withdrawal form

If you wish to withdraw from the contract, you can fill in this form and send it to the respective service provider (not to Skipily). You will find the provider's contact details in the order confirmation and in the app under “Orders” → “Contact provider”.

To [name/company and address or e-mail of the service provider]:

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):

_______________________________________________

Ordered on (*) / received on (*): _______________

Name of consumer(s): _______________

Address of consumer(s): _______________

Date: _______________

Signature of consumer(s) (only if this form is notified on paper): _______________

(*) Delete as appropriate.

§ 7 Liability for defects / warranty

The warranty is governed by the statutory provisions (§§ 434 et seq. German Civil Code). Claims are to be made exclusively against the service provider as seller/service provider. Skipily is not obliged to provide a warranty. Defects must be reported directly to the provider.

§ 8 Reviews

After completing a purchase you can review the respective provider. Reviews must reflect your own actual experience and must not be offensive, untrue or unlawful. Skipily checks reviews for obvious unlawfulness.

§ 9 Skipily Basic and Skipily Plus (digital subscriptions, separate contract)

9.1 Skipily Basic and Skipily Plus are subscriptions concluded between you and Skipily (not a provider). The scope of each plan, such as the number of questions to the boat AI per day, is set out in the current price list.

9.2 Billing and management take place via the Apple App Store (iOS) or Google Play (Android).

9.3 Cancellation is made via your Apple ID or Google Play account settings.

9.4 Optional: 7-day trial. If not cancelled before it ends, the subscription automatically converts into a paid period.

§ 10 Skipily's liability

10.1 Skipily is not liable for the performance of contracts concluded between provider and end customer. In particular, Skipily is not liable for defects in the providers' goods or services.

10.2 Skipily is not liable for the constant availability of the platform.

10.3 Otherwise, Skipily is liable without limitation for intent and gross negligence and under the Product Liability Act. In cases of slight negligence, Skipily is liable only for breach of essential contractual obligations and only up to the amount of typical damage.

10.4 The limitation of liability does not apply to damage resulting from injury to life, body or health.

§ 11 Data protection

The processing of personal data is governed by our privacy policy. It forms part of these terms.

§ 12 Changes to these terms

Skipily may change these terms with 6 weeks' notice. If you do not object to the change within 6 weeks, it is deemed accepted. We will point out the right to object and its consequences separately in the notice.

§ 13 Final provisions

13.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers resident in another EU state, mandatory consumer protection provisions of the state of residence remain unaffected.

13.2 EU Commission online dispute resolution platform: ec.europa.eu/consumers/odr. Skipily is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.